Service-Based Refunds

• Refunds apply only to unused or undelivered services.
• Once work has started, refunds may not be applicable.
• Custom development and digital services are generally non-refundable.

Cancellation Policy

• Cancellation requests must be submitted in writing.
• Requests must be made within 24–48 hours of payment (if work has not started).
• Late cancellations may not be eligible for refunds.

Refund Processing

• Approved refunds are processed within 7–10 business days.
• Refunds are credited to the original payment method.
• Payment gateway processing times may vary.

Non-Refundable Cases

• Completed or partially completed services.
• Delays caused by missing client inputs.
• Third-party tool or license purchases.

Payment Gateways

Payments are securely handled via Razorpay, PhonePe, Paytm, or other authorized payment providers. SwiftMaze Tech does not store payment credentials.

Contact

For refund or cancellation requests, please contact us through our website with payment details and order reference.